Refund policy

At My EverBloom Official, we want you to be satisfied with your purchase. Please review our return and refund policy below.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

1. The item must be unused and in the same condition that you received it.

2. The item must be in its original packaging.

3. Proof of purchase (order number) is required.

To initiate a return, please contact us at:
📧 myeverbloom.official@gmail.com

Returns sent without prior authorization may not be accepted.

Non-Returnable Items

The following items cannot be returned:

1. Items marked as final sale

2. Gift card

3. Personalized or custom-made products

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note:

- Original shipping costs are non-refundable.

- Refund processing times may vary depending on your bank or payment provider.

Exchanges

We only replace items if they are defective or damaged.
If you receive a damaged item, please contact us within 48 hours of delivery and include photos of the product.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Shipping costs are non-refundable.

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again.

2. Contact your credit card company — it may take some time before your refund is officially posted.

3. Contact your bank.

If you’ve done all of this and still have not received your refund, please contact us at:
📧 myeverbloom.official@gmail.com